Vodacom, MTN, Cell C, Telkom react to ICASA’s anti-OOB ruling

Mobile network operators have reacted to the announcement from ICASA that subscribers must consent before they are billed out-of-bundle tariffs.

The regulator said it did not want to be too prescriptive and that operators can use SMS, push message, USSD, or similar mechanism to get subscribers to opt-in before OOB billing is allowed.

It did not stipulate when an operator may obtain this consent.

This comes after ICASA conducted public hearings at the beginning of March on the draft End-User and Subscriber Service Charter regulations , which it published for comment in 2017.

In addition to regulations governing how operators have to handle data depletion and out-of-bundle billing, the draft regulations sought to place a minimum validity period on data bundles.

While ICASA steered clear of the controversial three-year validity period on prepaid data, its final regulations do have stipulations on data rollover and transfers.

It stated that operators must

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