Vodacom launches first ever SMS Emergency Service for the Deaf

Vodacom announces the launch of South Africa’s first SMS Emergency Service for Deaf, hearing and speech impaired customers as part of its continued commitment to add value to the lives of all its customers.

The Vodacom 082 112 SMS Emergency Service is free and exclusively provided for Vodacom Prepaid, Contract and Top Up customers who are Deaf, hearing and speech impaired.

The service addresses a serious need that currently exists in the market. Previously Deaf and hearing impaired persons were unable to contact an emergency service centre as it could only be accessed via voice calls.

The new Vodacom 082 112 SMS Emergency Service now provides Deaf and hearing impaired customers with the option to request emergency services such as police, fire and ambulance services by sending an SMS to 082 112.

In order to use this new service, Deaf and hearing impaired customers need only register their details by sending

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