ICASA must extend deadline to implement new data rules – Networks

Telkom and Cell C have requested that ICASA extend its deadline to implement new regulations governing out-of-bundle billing and data rollover.

ICASA published its amended End-User and Subscriber Service Charter Regulations on 7 May 2018, and gave service providers 30 days to comply with the new rules.

The implementation deadline is therefore this week – 7 June 2018.

Under the new regulations, service providers are prohibited from charging subscribers for out-of-bundle usage without their consent.

They also require networks to offer the ability to roll over unused data , and transfer data to another subscriber on the same network.

While Cell C and Telkom fully intend to comply with the regulations, they said the deadline is too short.

Telkom – 3-month extension

“Aligned with our objective of continually improving our customer experience, we intend to offer products and services which meet the requirements of the regulations,” a Telkom spokesperson told

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