How much it costs to replace a faulty SIM card

SIM cards are usually quite robust and can last for years without any problems, but they are not immune to damage or other issues.

If you have a faulty or damaged SIM card, your mobile operator will be able to offer you a replacement while also allowing you to keep your number.

This is not a free service, however, and its cost can vary depending on whether you are a contract or a prepaid customer.

Contract customers are charged significantly more by all local networks for SIM card replacement, a fact which is commonly attributed to administration costs and related fees.

To determine exactly how much it costs to replace a SIM card for prepaid and contract customers, MyBroadband spoke to Vodacom, MTN, Cell C, and Telkom.


  • Prepaid – R3.49
  • Contract – R115

MTN told MyBroadband that postpaid SIM card replacement costs include connection and administration fees, which could

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